Terms of Service
Operational guidelines for our marketing partnerships.
These Terms govern your access to, usage of all content, Product and digital marketing services available via Maple Tree Entertainment Limited (the "Service") operated by Maple Tree Entertainment Limited ("us", "we", or "our").
Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.
Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms.
Intellectual Property & Campaign Assets
The Agreement does not transfer from Us to you any of Ours or third party intellectual property. All right, title, and interest in and to such property will remain solely with Maple Tree Entertainment Limited and its licensors. This includes, but is not limited to, proprietary campaign structures, internal SEO strategies, custom scripts, ad copy, creative assets, and analytical frameworks developed by us during the provision of services, unless specifically outlined in a separate Master Service Agreement (MSA).
Service Provision, Timelines & Payment
Our digital marketing services (SEO, PPC, Social Media, CRO) are provided based on a pre-agreed scope of work, timeline, and payment schedule outlined in a formal proposal or contract. Given the dynamic nature of digital algorithms, execution timelines are estimates based on standard deployment. Payments for retainer-based marketing services are due at the beginning of each service period (typically monthly). Failure to remit payment within 7 days of the invoice date may result in a suspension of active ad campaigns and services.
Third-Party Platforms (Google, Meta, etc.)
In using the Services, you will utilize third-party platforms developed by a third party ("Third-Party Services"), such as Google Ads, Facebook Business Manager, TikTok Ads, or various analytics software.
- You understand that use of a Third Party Service is subject to their specific terms of service. Maple Tree Entertainment Limited shall not be responsible for account suspensions, policy violations, or algorithm changes enacted by these third parties.
- You acknowledge that We shall not be liable for any direct or indirect loss of revenue caused by outages or alterations within these Third Party networks.
Accounts & Client Responsibilities
Where execution of our digital marketing strategy requires access to your accounts (e.g., Google Analytics, CRM, CMS, domain registrars), you agree to provide Maple Tree Entertainment Limited with timely, secure, and accurate access. You remain solely responsible for maintaining the ultimate security and ownership of your accounts. Any delays in providing necessary access may impact the timeline of service delivery.
Termination of Retainer Services
We may terminate or suspend your access to our Services at any time in cases of non-payment or breach of this Agreement. If you wish to terminate your marketing retainer with Maple Tree Entertainment Limited, you must provide written notice according to the cancellation terms outlined in your specific service contract (standard is a 30-day notice period to ensure proper campaign offboarding).
Disclaimer of Digital Marketing Warranties
Our Services are provided "AS IS." and "AS AVAILABLE". Maple Tree Entertainment Limited disclaims all warranties of any kind. While we utilize industry-leading practices and data-driven optimization, we do not guarantee specific marketing results (e.g., a guaranteed number of leads, exact ROAS, or #1 Google ranking), as digital outcomes are subject to volatile market conditions, competitor behavior, and search engine algorithm updates beyond our direct control.
Jurisdiction
The Agreement will be governed by the laws of the jurisdiction where Maple Tree Entertainment Limited is registered. The proper venue for any disputes will be the state and federal courts located in that jurisdiction.
